Updates to Thrive Office Policies and Procedures as a Result of COVID-19
The COVID-19 Pandemic continues to be an evolving situation that we are closely monitoring. We have updated policies and procedures in the office as a result of emerging information about the virus, government mandates, and industry best practices. Our primary concern will always be the health of our patients, staff, and community.
We have always cleaned our tables and washed hands diligently in between all patient visits. We will continue to do that and to adopt additional safety measures as needed. It is our desire to do our best to help all patients and staff to feel safe during these uncertain times.
At this time masks are not mandatory in our office but you are certainly welcome to wear a mask if that is your preference. Our waiting room is once again open for your convenience. If you feel more comfortable waiting for your appointment in the comfort of your car however, please just call us when you arrive and we will waive you in for your appointment.
Our typical 24 hour cancellation policy remains in effect. There is a $25 fee for appointments missed or cancelled less than 24 hours prior. HOWEVER, if you have recently developed a fever or any other COVID-19 symptoms within 24 hours of your appointment or suspect you have been exposed to COVID-19 we would ask that you notify us and reschedule. The cancellation fee will be waived in those circumstances.
We have always cleaned our tables and washed hands diligently in between all patient visits. We will continue to do that and to adopt additional safety measures as needed. It is our desire to do our best to help all patients and staff to feel safe during these uncertain times.
At this time masks are not mandatory in our office but you are certainly welcome to wear a mask if that is your preference. Our waiting room is once again open for your convenience. If you feel more comfortable waiting for your appointment in the comfort of your car however, please just call us when you arrive and we will waive you in for your appointment.
Our typical 24 hour cancellation policy remains in effect. There is a $25 fee for appointments missed or cancelled less than 24 hours prior. HOWEVER, if you have recently developed a fever or any other COVID-19 symptoms within 24 hours of your appointment or suspect you have been exposed to COVID-19 we would ask that you notify us and reschedule. The cancellation fee will be waived in those circumstances.